Terms and Conditions

Payments

We use Paypal and Shopify Payments industry-leading secure systems to process payments. You don’t need a Paypal account to pay this way. The system works just like any other merchant payment system. Simply enter your credit card details and submit your payment. If you wish to pay by card via telephone, please ring us on +353 (0)87 673 7924


Order Processing

Orders may be placed through our website at www.flyingwild.ie

We also accept orders by telephone and by email. We strive to ship orders within one business day of receipt, but during busy times it may take longer. Please see our Delivery Information page for up-to-date shipping and turnaround times.

If you need to make changes to any order submitted online please e-mail your changes to info@flyingwild.ie or call on +353 (0)87 673 7924


Returns & Cancellations

We will accept returns of unused products within seven days of purchase. To return a product, please contact us via email for instructions on how to handle the return. Do NOT send any items back to us without prior arrangement. Your statutory rights are not affected.

In the unlikely event you receive an incomplete, damaged or incorrect order, you must notify us within 24 hours of receipt. In the event of damage, you must retain all packaging. We will ask for photos in order to submit a claim to our carrier.

Cancellation must be made within seven days of ordering. Refunds for cancelled orders will be provided within 30 days of cancellation. Return postage for any cancelled order is the responsibility of the buyer.

Pricing

While we strive to maintain the lowest possible prices at all times, it occasionally becomes necessary for us to raise our prices based on the rising prices of our raw materials. We reserve the right to do this without notice. Our prices are displayed with VAT of 23% where applicable.

Delivery Information

Shipping Policy
- Orders are usually dispatched within 72 hours of receipt of order
- If your order is not delivered within a reasonable timeframe your order will be replaced free of charge.
- Orders outside the Island of Ireland are sent with Standard Post or Courier. Orders from Ireland are normally sent by courier. The shipping method used is at the discretion of Flying Wild.
- Shipping charges are applied automatically based on order value and your address.
- The order size calculator is included with the website to show free shipping qualification in your local currency.

If you have any queries, or would like assistance with your order, please contact Arno by e-mail at info@flyingwild.ie


VAT information

Our prices are displayed inclusive of any applicable VAT. We will supply a VAT invoice with each order.

Our VAT number is: IE1432607J

Disclaimer

Our products are for external use only.

Flying Wild accepts no responsibility for the mishandling or misuse of any of our products.

Please be aware that when buying goods on the internet, you are entering into a legally binding contract. The contract between the customer and Flying Wild begins once an order has been paid for by the customer. If you feel you have made an error when placing your order, please contact us so that we can make the correction. Irish laws are applicable.